My Binance VISA card just got hacked

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Lately, I feel like I am part of the Adams Family and a cloud is upon me. Things simply don't seem to go my way and today I got the cherry on top of a bad cake: my Binance VISA card just got hacked. And the hack is not just a blitzkrieg one but the hacker seems to be persistent in doing fraudulent transactions. It all started at the beginning of the month with a transaction of around 45 euros. For some reason probably they put some wrong details and luckily enough after 6 hours that transaction was declined and the amount reverted back.

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Now don't get me wrong, I have also the Binance app on my mobile and Notifications enabled. Next time about 4 days ago I got a notification that 288 euros have been paid. The notification was pretty abstract without context and I thought that it probably Binance wants to show that they give money to users through different promotions thus I didn't think that it could come from my Binance Visa card. Of course, I didn't check my account either.

Today I got another notification that 255 Euro was paid again by Binance. And a little bit after that another 250 Euro was attempted, but as I had a limit of 300 Euro per day (probably the default on Binance) it got rejected. That was the wake-up call for me to look into more details and by doing so I have seen in the card transaction history all these attempts. Luckily enough just the last two transactions summing about 500 Euro were marked with Paid out and on those, I have opened a fraudulent case with Binance.

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First thing first I have frozen my Binance card account and after talking with the Support team I have also terminated it for good. I've submitted a document with questions and details about the fraudulent transactions done in a country where I didn't ever travel and now I will be waiting for their resolution. The transactions seem to still be in Pending status so there is a big chance that I will recover all the stolen funds. But what was weird is that there wasn't any 2 Factor Authentication for the Binance VISA card transactions and that they could simply attempt to do transactions. Maybe there is 2FA and I didn't pay attention to it, but nevertheless, this is a bad experience. But sharing it maybe will trigger some alerts to others that might also have a Binance Visa card to strengthen the security.

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22 comments
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Buffff...sorry to read this. Good luck with the case

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Thanks, probably it will be solved but it is weird it got hacked as I haven't used it for about 2 years, nor did I share it in any way.

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Usually when stuff like this happens it is because a payment processor gets hacked, not the actual card or company that provides it. That happened to me a while ago. I had to contact the last business I used my card at and let them know that their payment processor had been compromised.

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I didn't use the card for about 2 years so I am not sure it can be that...

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So you didn't use it for two years and it just suddenly started getting used? Interesting. Sounds like you did what you needed to then.

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Very sorry for this terrible experience, I hope you can recover the funds. Do keep us posted.

Back then when I used Xapo before its operation stopped in Africa, I only transfer funds that I need to use onto the card, could you do that with a Binance card?
Your experience shows it is not safe having funds on the card when not needed.

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Yeah, most surely I will recover the funds as the transactions are not yet settled even if the money went out of the account. They are marked as fraudulent and should be reverted, just that it needs time to go through all these phases.

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I'm really sorry about this, and I think it's very easy to skip a Binance alert thinking it's for something else since they usually send notifications for many other things. But your experience will at least serve to put others on alert, and I hope your case is resolved soon.

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Yeah, paying more attention to such things is needed. In the beginning, I was happy that I could pay with my card from my crypto assets, now when I saw that it got into my BTC I am very unhappy. Thus, in some cases, it is better to have crypto separate from traditional payment instruments.

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Similar thing happened to my Binance card also but was lucky to not have any money on it so it was declined and then froze my card. Seems to be a wider thing happening.

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Yeah, somewhere along the way probably is a bigger hack where somewhere info got stolen.

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Ouch! Hope they can solve the problem quickly! I had a similar experience with my normal bank card, but without any kind of notification... only found out when I decided to check my balance and saw the account almost at zero.

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So sorry about this. Fraudsters have their hands on deck everyday, devising ways to defraud people of their funds. I think there should be some sought of 2FA. The support team should be able to guide you on how to go about it. I hope you recover your funds soonest

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Yeah, I think things will be sorted out, just that it adds to another bad experience.

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I am using the card for a couple of years as well and it didn't happen to me so far... I don't use EURO though, I'm just using BUSD and USDT. I don't even have 2FA on my Binance card and I always have my NFC on for card payments. It's a fucked up situation what happened to you. What is Binance saying and how do you think your card got hacked?

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I think there was an article at some point with Binance being hacked and I believe something from there to be the source of it. Of course, I didn't mind the article when it popped out and now I seem to see the effects. Better to have 2FA and lower limits, just to sleep better at night.

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I have about $7,000 daily spending limit on my card, but I don't have that much cash on it.

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The thing that sounds "off" here is the fact that you haven't actually been using the card for a long time, which suggests to me that it might be a really old hack somewhere that recently was "activated."

I've seen that happen with a legacy Mastercard account some years back... one day there was a little charge I didn't recognize for something like $2.99 and I didn't pay attention to it, thinking it was maybe some app I'd agreed to on a trial basis... then nine months later there was suddenly a $1000+ charge for a bunch of stereo equipment in another state... that just happened to be near where that original $2.99 charge had been made.

Hope you get it all sorted, without loss.

=^..^=

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Great post and congrats on getting a decentralized curation vote this past week, keep this kind of posts coming.

Today at 10am EDT @khaleelkazi is hosting the founders of Hero Continent and Avaxtars for our first LeoFinance Roundtable between Dapp founders from different blockchains, we'd love it if you join us on the Leo discord server.

There will be a section of Q&A at the end and we are giving away 500 Leo Tokens to those who tune in!

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Damn that sucks man! Hope you get all the funds back. It’s crazy when these things happen despite having 2FA.

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