RE: An Account of a Negotiating Experience š¤ Method of Principled Negotiation
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I have read the art of manipulation and it's a Great book on negotiation.
The things l learned were worth it, for the same challenge you faced with asking for a good service, you did the right thing.
Trying to quarrel or get offended by anyone whom you are trying to persuade isn't going to bring the desire results.
What you have to do is listen attentively to the reasons they are stating as to why they can't do as you asked.
Once you've gotten their why, you can find a counter,and proffer good solutions. Once the proffered solution favors them, they accept, everyone wins.
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Haven't read it yet, but is definitely highly recommended by peers who've already read it.
That's the thing, it's about reaching an agreement and not just about winning.
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today.