RE: The Most Important Thing...

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  There is one thing for certain...Change is inevitable. Those that adapt, often come out on top and those that refuse to get out of their comfort zone, tend to fall behind...

Am totally agree with you that changes is inevitable. so trust and loyalty matter a lot in business. You need to build a good rapport with your customers it will give them opportunity to patronizing you more.



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Absolutely! Harder to build a relationship than making a sale. And it's been backwards for years.

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