RE: Customer Service ☎️ How Do You Go About It?

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Customer service can be aggravating for both parties I personally only don't like the spam callers but since you've been in customer service i think im not going to be so rude



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Hahahaa nah man, I have a background in Education and I was kind of an Administrative Officer and a Deans Assistant for a while, so I actually wasn't always in direct contact with clients or stakeholders, but when I was I did my best to help them as much as I could. I couldn't let people leave with unanswered questions or feeling like they came for nothing.

I have myself also been a customer, we all are clients or customers of other companies, and I've also gotten the shorter end of the stick, so I know what it feels like and that's why when I deal with customers/clients I try to remember "that could be me" :) hihi

!ENGAGE 10

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haha you got it better than telemarketers that's for sure you're there to answer questions they're there to sell things to others who don't know them

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Hahaha I know what you mean. I also don't like those kinds of calls. Luckily they don't really us that strategy in Suriname. I do get texts, but I'm not inclined to answer.

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Texts are mostly fraudulent they send links to my phone... I know better

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That's true, but the economy here's pretty small, so most companies who use this method are already well known and are paying the provider to send out those adds. I was not as informed then when I subscribed to receiving advertisements via SMS 🤦‍♀. Most adds are also from the telephone provider, so yeah.

Sometimes the adds are also for social projects, like collecting funds for a child with a rare disease/sickness, who needs to be operated outside of the country. So there's that.

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Hahahaa nah man, I have a background in Education and I was kind of an Administrative Officer and a Deans Assistant for a while, so I actually wasn't always in direct contact with clients or stakeholders, but when I was I did my best to help them as much as I could. I couldn't let people leave with unanswered questions or feeling like they came for nothing.

I have myself also been a customer, we all are clients or customers of other companies, and I've also gotten the shorter end of the stick, so I know what it feels like and that's why when I deal with customers/clients I try to remember "that could be me" :) hihi

!ENGAGE 10

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