RE: Customer Service ☎️ How Do You Go About It?
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Hahahaa nah man, I have a background in Education and I was kind of an Administrative Officer and a Deans Assistant for a while, so I actually wasn't always in direct contact with clients or stakeholders, but when I was I did my best to help them as much as I could. I couldn't let people leave with unanswered questions or feeling like they came for nothing.
I have myself also been a customer, we all are clients or customers of other companies, and I've also gotten the shorter end of the stick, so I know what it feels like and that's why when I deal with customers/clients I try to remember "that could be me" :) hihi
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haha you got it better than telemarketers that's for sure you're there to answer questions they're there to sell things to others who don't know them
Hahaha I know what you mean. I also don't like those kinds of calls. Luckily they don't really us that strategy in Suriname. I do get texts, but I'm not inclined to answer.
Texts are mostly fraudulent they send links to my phone... I know better
That's true, but the economy here's pretty small, so most companies who use this method are already well known and are paying the provider to send out those adds. I was not as informed then when I subscribed to receiving advertisements via SMS 🤦♀. Most adds are also from the telephone provider, so yeah.
Sometimes the adds are also for social projects, like collecting funds for a child with a rare disease/sickness, who needs to be operated outside of the country. So there's that.