Dealing with Conflict: Negotiation Technique
During my life, I learned to deal with conflict and will review one of my strategies with you. One thing I learned very early was the power of understanding psychology. Psychology can be extremely useful to learn for improving your success during any negotiation.
For instance, the brain works 31% better in a positive state of mind. So you are more likely to make better spontaneous choices when you're in control of your emotions. This is a very important thing to know when dealing with conflict, because in those situations you want to ensure that your state of mind is in the best position for making decisions on the spot.
In conflict, it's obvious that it can be easy to get sucked into an emotional drive but it's important to remain positive and logical. Once you've mastered that, you can consider some deeper strategies like I'll describe.
Source: Google / Inc.com
Do you agree with me?
One strategy to note when dealing with the person on the other side is that they're looking for whether you can help them and/or you know whatever point they are looking to assert. By making a statement quickly that shows the slightest understanding of the problem with the appearance of a solution you can instill credibility very early.
For example, let's say you're trying to convince Bernie Sanders of promoting blockchain. We all assume big government is weary of blockchain and I'd imagine this might incite a defensive response.
Instead, you might approach it by saying "Hey Bernie, aren't you trying to make the billionaires pay their fair share? Well right now they are able to launder all their money, what if all the money was tracked on the blockchain, would you promote blockchain then? We could track all the billionaires then and exploit them!"
Now I'm not saying I agree with Bernie or tracking every dollar spent, but what I do agree with is figures like Bernie promoting blockchain. This is just one way you could use this strategy to move into a more controversial subject.
If you ask questions, you can open up the discussion to the other party thinking "that's right!" Once they're convinced you understand their point, it's an easier conversation during any conflict. Once you get the other side to think "this guy gets it," they'll assume they should get whatever you're trying to convince them of, well it's a little bit more likely statistically speaking!
Success does not lead to happiness, rather happiness leads to success. This applies even during a negotiation or any conflicting situation. I guess it's funny that sometimes even basic fundamental values can apply towards life in so many different ways.
Even if your job isn't constantly dealing with negotiation, you may be able to think of ways you could have applied this logic in previous situations in your life. Now I'm not going to give out all my secrets in one post, so I'll stop for now.
I hope you enjoyed today's lesson on how to apply some psychology during a negotiation.
Thanks for stopping by friends!
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